Significance of Public Relations Department on Information Flow in Organization.
Facilitating
a free and open flow of information is ethically sound, and this responsibility
belongs to the public relations practitioners. The professional communicators
of the society are responsible for maintaining relationship and solving
conflicts in the public area, advancing ideals, help the informed market place
of ideas exist, and facilitate greater knowledge and understanding among the
public’s.
Public
relations makes information available both inside and outside of organizations
that would not otherwise be free flowing, contributes to understanding in
various publics of organizational policy and issues, and help in problem
solving between organizations and their publics.
Most of the responsibility for ethical
internal communication rests with the dominant coalition, who should lead by
example in matters of open, honest communication and should reinforce an
organizational culture that values and reward ethical behavior.
The
task of Public Relations Department is not only to communicate with and build
relationships with all organization publics but also will have overall
responsibility for the communication strategy of the organization which has
been determined. Public relations professionals in this department are aware of
the environment in which the organization operates.
By
Mkomweke Zubeda S.
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